Policy

Return Policy

Business review required: Define actual eligibility, time limits, product-condition requirements, fees, and refund timing before accepting orders.

Last updated: July 23, 2026.

Before requesting a return

Contact support with the order number, product, package condition, and reason for the request. Do not ship a product back without written instructions.

Eligibility

Return eligibility depends on the business’s final policy, order status, product condition, storage sensitivity, applicable law, and whether an error or damage occurred.

Refunds

Add the verified refund method, review process, timing, and any non-refundable charges.

Damaged or incorrect orders

Add the reporting window and documentation required so the business can evaluate a shipment issue.